Refund Policy

At KO Fitness, we strive to provide high-quality products, training programs, and coaching services. Please review the following policy before making a purchase.

Apparel & Physical Products

We accept returns or exchanges for damaged, defective, or incorrect items within 14 days of delivery.

To request a return or exchange, please contact:
info@kofitness.net

Items must be:

• Unworn

• Unwashed

• In original condition

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Because many products are made-to-order or fulfilled through print-on-demand partners, we cannot guarantee exchanges for sizing issues. Please review sizing information carefully before purchasing.

Training Plans & Digital Products

All digital product sales are final.

Due to the nature of downloadable training plans and digital content, refunds cannot be issued once access or delivery has been provided.

Coaching Services

1-on-1 coaching services are non-refundable once programming or consultation work has begun.

If you experience an issue with your coaching service, please contact us directly and we will do our best to resolve it.

Order Issues

If your order arrives damaged, incorrect, or missing, please contact us within 7 days of delivery.

Contact

For any questions regarding your order, please contact:

info@kofitness.net